Rose Miller, SPHR HR Consultant/President of Pinnacle Human Resources, LLC/Times Union Columnist
Rose is the Owner of Pinnacle Human Resources, LLC, a NYS and Nationally certified Women-Owned Business. Rose’s primary area of expertise is in consulting related to human resources support that helps clients reduce costs by aligning people with their core business, reduce redundancies and improving the entire HR delivery system. Rose’s team of HR experts service clients in matters of employee policy and procedures manuals, employment law compliance, talent acquisition, compensation and benefits, HR risk analysis, performance management, and HRIS systems. Pinnacle HR also provides full cycle, web-based payroll processing services.
Outsourcing for Small Business: Outsourcing the purchase of components or “hard goods” is not a new phenomenon: it is known as the “buy” portion of a company’s common make-or-buy decisions. In the current service-oriented economy, however, make-or-buy decisions are now often do-or-buy decisions that reflect the strategic question of whether outside entities should be hired to perform significant support activities. Support functions such as information technology, accounting, marketing and human resources can be outsourced to provide many organizational benefits. Companies frequently point to the cost savings for labor and training and the increase in the quality and level of expertise. Companies also cite the benefits of releasing internal resources for alternative uses and allowing the business to focus on its core competencies. Outsourcing support functions is not simple, though, and companies must manage the related strategic, quantitative, and qualitative risk factors. Rose Miller, President of Pinnacle HR, LLC will discuss the pros and cons of the trend to outsource support functions as a strategy for small business.